I am known for being blunt. Do not invite me to try out your food if you don’t want me to be brutally honest about it to you. I’d rather tell you what’s wrong in your dishes to fix it rather than write a bogus review in my blog.


I usually get invited not as a blogger, but as a foodie to try out and test new dishes and fix them. When it comes to food, I know what I’m doing and I’m not trying to be arrogant or something but every person has their own sets of strengths and weaknesses. I’m good at food tasting and cooking and I suck at baking… like big time. I’m good at marketing but suck at finance.. I can’t even add numbers unless they’re calories and ingredients.


anyways, back to the subject:


I’m sick and tired of going to places and trying out tasteless food; Dishes that taste like cardboard and drinks that are sugar loaded. 

PLEASE please please, if you’re not a cook/chef yourself, please invest in real chefs. If you can’t tell what’s wrong with your own restaurant dishes, do not expect your staff to keep up with quality of food.


I remember the first art project I had at school (I graduated as a designer btw). I went to the head of the department and gave him my first design and told him the following:

I know you gave me an A, but there’s something wrong in the layout, I can sense it but I’m not quiet sure what’s wrong, and he told me that this is a good sign; knowing that there’s something that’s not quiet right with it is the first step. and I graduated at the top of my class because I pursued perfection although I wasn’t able to achieve it, but the pursuit itself sets a standard you know? it’s what makes you different than any other restaurant.


The same thing is with dishes, menus and restaurant owners… seriously people! there’s nothing wrong with learning your trade. Unless your goal is to fail miserably, I suggest you learn it fast and train your taste buds to breakdown dishes to their main ingredients as well as know how to perfectly cook the dishes you serve which is only the beginning! (ever thought how you’d handle introducing new dishes?). know your business, know the line of food you’re serving and know how to maintain quality. it’s not hard, it just takes time. and while you’re learning, invest in a really good chef and a quality assurance person that can at least maintain whatever it is you’re serving. That’s what us customers care about.


why am I mad? because! they just don’t get it!

food business isn’t for everyone. believe me, it’s TOUGH.  mo 7ayallah a7ad eyee eba6ela restaurant and expects it to succeed because “food looks good”, no. you may get a lot of people at first, but I can assure you that people will not be coming back unless you; the owner take responsibility of creating the perfect meal experience for each and every customer you get. and you can’t do this if you know zilch about food.


again, why am I mad? well, imagine this: You’re going out with friends, you go to a restaurant because you’re craving eggs Benedict, the dish arrives, it looks AMAZING.. everything is great but then you take a bite and you wish you never ever went there. the hollandaise sauce tastes nothing like it should be, the bread is soggy because the chef didn’t try to properly drain the egg and the spinach tastes like it’s just been thawed and microwaved. wai333333333!!


why am I mad? because you go to a restaurant serving italian food, and you find nothing italian about it. cooking pasta and tossing it in with sauce doesn’t make it italian. it’s like “tag mtagag” the restaurant version. aah the frustration!


why am I mad? because I expect meals to be perfect. I expect ingredient to be fresh. I expect explosion of flavors in each bite! ya3ni asaweeli toast o jeben at home abrakli.


why am I mad? because I hate it when people invest in interior design and what plates to use and forget all about food. I’m not gonna eat your wall paintings, I’m here for the food experience which is elevated by having the perfect atmosphere.


This is a plea for restaurant owners to provide us with better experiences. pretty please. Listen to your customers please.


the market isn’t that bad, I know. we have a lot of excellent places to go to and have a wonderful food experience. to name a few: slider station, OFK, pizzetta, solo pizza..


bas sij. seriously.. I’m sure as a customer you’ve been there... going to a restaurant and ordering a dish you’re craving, only to find out that it’s not done properly and tastes nothing like it should be. I know I’m not the only one… we all have little foodies inside of us that pursue the perfect meal.


have you ever been there? tell me about your experience. it’s frustrating I know..

What’s your best food experience in Kuwait?




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16 thoughts on “Vent out: FOOD BUSINESS IS NOT FOR ANYONE!!!!

  1. very well said! i experience that all the time thats why sometimes i decide to stay on the safe side and eat at my favorite places and LOL on tag mtagag! 3ajabni il comparison!

  2. Dear Basma,
    Ya3ni e9ara7a yebteeeeha… Too many restaurants are opening juat for the sake of compeition, copying a concept or probably just for the fun of it…
    Many places i find get the buzz and the word is out ther that its amazing and u go ther to try it and be left ther disappinted
    I find that Kuwaity people find it hard to take critisim even if its constructive. They find it hard to say the truth about what they REALY think about the food.. Mostly because u know the owner or the reataurant and dont want to hurt ther feelings, they are family or aimply because it is the most talked about restaurant this season…

    Hey i may be a regular person not a chef or a foodie but for gods sake i enjoy a good meal ive travelled and had many good ones… So when u serve me an eggs benedict meal with melted butter as a hollandaise u FAIL in my book… When i order a salad and get a saucy soup with leaves floating in it i get mad.. For God damn sake if u use processed ground blak pepper and expect ur restaurant to go anywhere u sure wont and ull fail!!!! Food is all about freshness and simple ingredients… I dont want to go to a sushi place and pay 50kd for rolls made fancy by adding ther secret sauce and no secret its on everything… I dont wanna have a sushi burger with too many ingredients i cant count…

    Ambee basoom i can go on and on … Bs to me id sit on a wabbly tablle on a wooden chair to eat good clean fresh food…
    I dont need state of the art decor or designer plates or golden spoons… All i want is a DAMN good meal.. No froufrou no im a celebrity or come from a rich family or just wanna c my luk in cooking…

    Wer no cows we kno wat were eating… Maly sh’3il ib people who juat follow the fashion and eat wats hip and cool… Im talking neyabatan on us peopel who have a good pallette and refined taste buds… People who enjoy good food even if it was sold at a street vender…

    I had a really bad meal on new years day and it juat ticked me off… Mabee chain restaurants mabee fashion
    Is it to hard to ask for fresh clean food.. No complications?!?

    You kno wat if u ask me my opinion i will say it take it ir leave it no sugar coating no BS… What kind of chef wont take criticism… Its not personal just have an open mind…

    Tadreen Basoom my aspirations is to be a food critic lol!

    I have to atop bow cause im on my phone and i cant proof read what i rote gopw i made sense

  3. Noon, lol i had another thing i wrote that sounded a bit wrong so i had to substitute it with something :p

    And i tent to stick to my usual places, ordering the same food every time which can sometimes be boring. A lot

  4. well said Basoma
    the problem here in kuwait is the copy paste .. don’t you notice after Ryoog restaurant opened there were lot of breakfast restaurant pop up o el meshkela they are doing the say ya3ni why do i spend money of food Lachmey “My helper” can do it at home !! .. plus for me if a restaurant invited me o fee one of the dishes i didnt like i do one of two things .. ya eni i don’t write about this dish or i put the photo without comment or name.. and most of the time 3ashan ma akoon ’6alma i take my sister with me cuz shes a foodie plus she can eat everthing..
    and for my experience for my the best restaurant is Burger Hub, why? because alot of things first they do care there are vegetarian people in the world second and most important that the last time i was there my sister had comment on one of the dishes and do you know what they did??? the graaaaaaaaaaaaab it at took to the kitchen to do what my sister said which i do love that because they really care about my or my sis opinion..
    basoma you can cook and i can do, shall we start out restaurant and we called it bloggers restaurant :P at least we did something creative eheheh ..

  5. Interesting post! So, what are some of your favorite places to eat ? I just wish there were more authentic, smaller eateries that focused (like you mentioned) less on decor, and more on authentic cuisine. I’ve noticed an increasing trend in fushion food, and although appreciated, wish they’d also master the basics…

  6. black angel, you got some pretty interesting points! thanks for sharing. I have to read it thoroughly when I’m awake :D

  7. rainy,

    I do the same for restaurants. I only talk about the dishes I like.

    I love burger hub too :) better add them to the list. their Sicilian burger is to die for. I’m sure they can create a veggie burger with the same flavors :)

    I can see that :p 13cups/rainy veggie kitchen and we secretly sell meat to non vegetarians

  8. sarah,

    exactly! focusing on the basics is missing.
    My favorite places to eat aren’t that much

    Prime and toast’s breakfast
    pizzetta for salads
    OFK and sliderstation for a heavy lunch/dinner
    baking tray’s sandwiches except for the veggie burger and hash

  9. I think that people in Kuwait are not into good fresh food ingredients as much as socializing and having a good time. This attitude has reflected on the type and quality of restaurants opening in Kuwait. Restaurants are the only place to socialize and meet friends here. So I haven’t been to a place where I really and honestly thought that it had excellent food but I can say that all the restaurants have a good welcoming atmosphere for meeting my friends. If you can suggest a restaurant with good food, I would be the first one to go and try it.

  10. Ilmojamalat thab7atna! In food, fashion, design… you name it! Its one habbit carved so deep into society thats hard to break. Sometimes when given a blunt polite opinion it comes off very shocking to others..mushkila!
    What you said Basma is more than I can put together right now, I can only add my own experience…
    I go to Sevza cafe onnnly for their mustika coffee and if I get a staff member that lacks the basic coffee + water proportions…REDO 3la golat Dr. you know! It ruins my alone with a good book & a coffee moment that I drive all the way to…they  actually take it back with a smile! Thats good but not my job to train the staff if the business is built on the turkish coffee. Along with the basics a solid constant service should be provided. 

    On another note, bloggers Allah y3eenkum…businesses should understand that complimentary food does not equal compliments. They should take in all sort of comments inviting bloggers is a chance to test what you’re providing to a portion of our community from from different walks of life: Listen. 

  11. You want the honest truth since you mentioned it Basma? Thanks to many bloggers, we’re having the shittiest restaurants in Kuwait. Period!

    Social network plays a very crucial thing in regard to success and failure of restaurants. Unfortunately, many bloggers praise awful restaurants and inedible food and later on they start to complain. Seriously? What kind of double standards is that? Accepting an INVITATION is a crime of its own. Tasting session? I would go for it but wouldn’t put a review because after all its a period where they need an honest feedback before opening to public and that I could understand but SOFT OPENING and restaurant INVITATION can’t be credible whatsoever!

    I’m saying it to bloggers .. You want the best to stay in business? BE HONEST for god-sake!

  12. Q8i in Denver,

    I couldn’t agree more! Which is why i prefer being invited to tasting sessions not as a blogger but as a foodie. Restaurants are working on their marketing way before working on their food.

    You know what i really liked about the last session i went to? The owners are really taking in all the comments and changing them and they weren’t looking for advertising whatsoever which is completely different than what’s happening here.

    Soft opening is supposed to be done to test and work on the operational side of the business. It’s the best time to test the food for the last time and get everyone’s comments and it should not be done for advertising purposes.

    You’re right. Bloggers are contributing in the initial success of newly opened restaurants with the distorted feedback they’re giving to readers (some, not all) and sometimes, reviews are made, then the restaurant itself doesn’t maintain the quality of food which fires back on the bloggers themselves and they lose credibility. It needs to stop

    You are 100% right.

  13. Qandula,

    I understand that sometimes restaurants make simple mistakes. But for it to be done over and over again and mess dishes, this needs to be addressed.

  14. rainy: copy paste a bad restaurant and bad food is just bad, but copy paste a good restaurant with good food is somehow good as long as we can enjoy food, and to be honest ryoog has one of the worst breakfast and service. 3 times in a row! wanted to give them a chance more than once but they failed. and those aprons they wear is just rude!

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